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Analytics

Our performance analytics dashboards give you real-time insights into how your service is being used.

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No configuration required.  Access Govforms performance analytics the moment you put your new service live.

All the useful data you need with no sampling and no cookies

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  • Get real analytics showing 100% of the user activity on your service, showing you the facts you need

  • No analytics cookies mean no need for annoying GDPR pop-ups

  • All data automatically stored server-side in the UK

  • At-a-glance key metrics dashboard

  • Get dashboards for your services in both QA and Production

  • User journey completions per hour and day

  • Page hits/fails per hour and day

  • Bounce/drop-off/completion rate

  • Drop-off page breakdown

  • Time-on-page breakdown

  • Top validation fail fields

  • Device type breakdown

  • Browser type breakdown

  • Complies with privacy legislation

Govforms Reviewer reports

  • Use Govforms to search and download user-submitted data, pull data from our API, or send it to your SharePoint site.

  • View, filter and search submitted data.

  • Export user data to Microsoft Excel, CSV or PDF to be processed by your team.

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Charting and tagging

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  • Select time ranges and zoom into charts showing how users have used your service over time

  • Get a breakdown of completed journeys vs drop-offs compared over any period

  • Tag radio lists, checkbox, drop-down or button choice fields for analytics tracking to view a breakdown of which choices your users are making in their journey through your service

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